How Our Pick & Pack Fulfilment Works
1. Your Stock Arrives
We receive and book your stock into our warehouse, recording the relevant product information including quantities, dimensions, weights, barcodes and SKU details.
Your inventory is then available within your fulfilment system and ready to be allocated to customer orders.
2. Your Sales Channels Connect
Our fulfilment system integrates with a wide range of marketplaces and e-commerce platforms, allowing orders to flow directly into our warehouse.
We can support sales channels including:
– Amazon
– Shopify
– eBay
– TikTok Shop
– Etsy
– Whatnot
– Temu
– And many more
We can also discuss a direct API integration with your website where required.
3. We Pick Your Orders
When an order is received, our warehouse team picks the correct products from your inventory.
Every order is handled carefully and accurately, helping to minimise picking errors and ensuring your customers receive exactly what they ordered.
4. We Pack & Dispatch
Once picked, your order is securely packed using the appropriate packaging for the products and shipment.
Orders are then handed over to your chosen delivery service for dispatch, with tracking information automatically updated through your connected sales channel.
You can sit back and let us take care of the day-to-day fulfilment.
Multi-Channel Fulfilment
Selling across multiple platforms can make stock management and order fulfilment complicated.
Our multi-channel fulfilment service brings your orders and inventory together in one system, giving you a clearer view of your stock across your sales channels.
Keeping inventory synchronised helps reduce the risk of overselling and the problems that can follow — including cancelled orders, refunds and unhappy customers.
Bulk Orders & Manual Fulfilment
Not every shipment comes directly from an online marketplace.
Need to send a bulk order, wholesale consignment, product samples or another special shipment?
No problem.
We can process manual orders for larger consignments, business-to-business shipments, samples, promotional stock and other fulfilment requirements.
Simply provide the order details and our team will take care of the rest.
Why Choose Zapfilment for Pick & Pack?
Save Time
Stop spending your day picking, packing and dispatching orders. Let our fulfilment team handle the operational workload.
Reduce Fulfilment Errors
Our structured picking and packing process helps ensure the right products reach the right customers.
Scale Your Business
Whether you’re processing a handful of orders or significantly higher volumes, our fulfilment service can grow alongside your business.
One Fulfilment Partner
Bring warehousing, inventory management, picking, packing, dispatch and returns together under one roof.
Multi-Channel Support
Manage fulfilment across Amazon, Shopify, eBay, TikTok Shop and other major marketplaces from one connected system.
Keep Your Customers Happy
Fast, accurate fulfilment is an important part of the customer experience. We treat every order as though it were our own.
Let Us Handle Your Fulfilment
Growing an e-commerce business is difficult enough without spending your time picking orders and packing boxes.
Let Zapfilment take care of your pick and pack fulfilment, so you can focus on sales, marketing and growing your business.
Returns Management
Returns are an important part of e-commerce fulfilment.
We can receive your returned products and grade them according to your requirements, helping you determine whether stock should be returned to inventory, repackaged or dealt with separately.
This gives you a more streamlined process for managing customer returns without having to handle them yourself.
Real-Time Inventory & Order Management
Your fulfilment portal gives you visiblity over your inventory and orders, helping you stay in control as your business grows.
You can manage your stock across multiple sales channels while our system keeps your inventory information synchronised.
We can also provide automated notifications and scheduled reports, including updates for stock receipts and order dispatches.
The system can be configured around the way you operate, giving you the information you need without unnecessary complexity.
A Personal Approach to Fulfilment
We understand that your fulfilment partner is an extension of your business.
Every order represents your brand and your customer experience, which is why we focus on accurate, careful and responsive fulfilment.
Unlike a large 3PL where you can feel like just another account number, our team is accessible when you need us. If you have a question or need help with an order, you can speak to a real person.
Have some questions?
Whether you’re looking for a UK 3PL partner, multi-channel e-commerce fulfilment or a complete pick, pack and dispatch solution, we’d be happy to discuss your requirements.
Get in touch today and let’s talk about your fulfilment needs.
sales@zapfilment.com
01903 298165
